K-SPA

FAQ

Account

How do I create an account?

Click the [Sign Up] button at the top of the homepage, then enter your name, email address, and password. Your account will be created immediately. A verification email will be sent to confirm your address.

I forgot my password. What should I do?

Click the [Forgot Password] link on the login page and enter the email address you used to register. A password reset link will be sent to that email address.

Using the Service

I encountered an issue while using the service. Who should I contact?

Please submit your inquiry through the Contact page and our team will respond as quickly as possible. Support is available Monday through Friday, 9 AM to 6 PM. Inquiries are typically handled within 1–2 business days.